Privacy & Cookie Policy

Last modification: [19th June 2018]

This Privacy Statement explains how the company TM Norway AS (hereinafter, TM Norway) collects, uses, shares and processes your information.

  • TM Norway
  • Ilenlia 15, 3713 SKIEN, Norway
  • CIF: 996 644 847

Collection and Use of Personal Data

Personal data is information that can be used to identify you directly or indirectly. This data includes anonymous information linked to the information that can identify you directly or indirectly. Personal data does not include those that have been specified as anonymous or aggregated data, with which we are not allowed to identify you, either in combination with other information or in any other way. Below is a description of the types of personal data we can collect, and how we can use them:

Personal Data We Can Collect

Depending on the products and services you use and / or contract, we may collect different personal information about you or about you.

Data that you provide

We collect personal data that you provide when using our services, such as those obtained as a follower of our Social Networks.

Financial data

If you have made a purchase, the data that we will have, are those related to that purchase. This information includes the payment information, the credit or debit card number, information about your card, authentication information and billing, shipping and contact details.

Data on the use of our services and products

When you visit our websites, we can collect data on the type of device with which you connected, the device identifier, the IP of the device, your operating system, the type of search engine you use, the use of data, information diagnosis and location of computers, telephones or other devices in which you have installed our APP or our products or services have access. Where available, our services can use your GPS, your IP address and other types of technologies to determine the approximate location of your device and thus, improve our products and services.

How to Use Your Personal Data

In general, we use personal data to offer, improve and develop our products and services, to communicate with you and to offer you personalized services. To protect our customers and ourselves. TM Norway determines how to process your personal data acting as controller with the following objectives: Provide, improve and develop our products and services: we use personal data to help us provide, improve and develop our services. This includes the use of personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in offering products and services and for business continuity.

Communicate with you

Subject to your prior express consent, we may use personal data to quote you or send you TM Norway’s own communications, communicate with you about your account or transactions and inform you about our policies and terms. We may also use your information to process and respond to your requests when you contact us. Subject to your prior express consent, we share your personal information with the collaborators responsible for offering them the final service contracted. NOTE: For any of the uses of your data, described above, your prior express consent is required, please note that you can withdraw this consent by contacting hello@tmnorway.no.

Promote safety

We use personal information to help verify accounts and user activity, as well as to promote security, monitor fraud and investigate suspicious, potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the safety of our products and services.

Cookies and Other Similar Technologies

We use cookies and similar technologies to provide, protect and improve our products and services, such as, for example, by personalizing content, offering advertisements, understanding user behavior and providing a safer browsing experience. You can delete or reject cookies using the settings of your browser or device, but in some cases doing so may affect your ability to use our products and services.

Service Providers

We can share personal data with companies responsible for offering a service: e-mail services, marketing and other promotions, audits, fulfillment of customer orders, data analysis, customer service and conduct research with customers. These companies are obliged to protect your data and can be located anywhere we operate.

Affiliates and Corporate Transactions

In the case of a merger, reorganization, acquisition, association, assignment, division, transfer or sale or disposal of all or part of our business, even in connection with any bankruptcy or similar proceedings, we may transfer all or a part of the personal data to the corresponding third part.

Legal and Security Compliance

It may be necessary-by law, by legal process, litigation and / or requests from public and governmental authorities inside or outside your country of residence-to disclose your personal information. We may also disclose personal data if we determine that, for purposes of national security, law enforcement or other matters of public importance, disclosure is necessary or appropriate. We may also disclose personal information if we determine in good faith that the disclosure is reasonably necessary to protect our rights and seek available solutions, enforce our terms and conditions, investigate fraud or protect our operations or users.

Legal Basis for the Processing of Personal Data of Residents in the EEA

If you reside within the European Economic Area (EEA), the processing of your personal data will be legitimized as follows: Whenever we request your consent for the processing of your personal data, such processing will be justified in accordance with Article 6 (1) paragraph (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal data is necessary for the execution of a contract between you and us or to take any pre-contractual action upon request, such processing will be based on Article 6 (1) of GDPR paragraph (b). When processing is necessary for us to comply with a legal obligation, we will process your data based on Article 6 (1) of GDPR paragraph (c), and when processing is necessary for the purposes of our legitimate interests, such processing will be performed in accordance with Article 6 (1) of the GDPR paragraph (f).

Your rights

We take reasonable measures to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or oppose, at any time, the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You can file a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data to enable us to confirm your identity and the right to access such data, as well as to search for and provide you with the personal data we keep. There are instances in which applicable laws or regulatory requirements allow us or require us to refuse to provide or delete some or all of the personal information we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable time and, in any case, in less than 30 days.

Security, Integrity and Data Retention

We use reasonable physical, administrative and technical security measures, designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is restricted to our employees, contractors and agents who need access to such data to perform their assigned work tasks. In the case of a security breach, we will notify you and the appropriate authorities if required by law. We will retain your personal data for as long as necessary to comply with the purposes described in this Privacy Statement, unless the law requires or permits a longer retention period.

Children

Our services are intended for adults. As a result, we do not collect, use or disclose information about children under 16 years of age knowingly. If we discover that we have collected the personal data of a child under the age of 16 or the equivalent minimum age according to the jurisdiction, we will take steps to eliminate the data as soon as possible. Contact us immediately if you are aware that a child under the age of 16 has provided us with personal information.

Transfers, Storage and Global Data Processing

When we share your personal information with our companies and service providers, your personal data may be transferred and / or accessible from countries outside the European Economic Area. In such circumstances, we will establish model contractual clauses as adopted by the European Commission, or we will rely on alternative legal bases such as the Privacy Shield, when applicable, or binding corporate rules, where our partners or service providers have adopted such approved internal policies. by European Data Protection Authorities.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices and regulatory requirements, among other reasons. We hope that most of those changes are minor. Any non-material change will take effect immediately after the publication of an updated Privacy Statement. However, there may be cases in which changes to the Privacy Statement may be more significant. In such cases, we will first provide a more detailed notice. The continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree with the revised Privacy Statement, refrain from contacting us via the web and contact us to help you.

Contact us

If you have any questions regarding this Privacy Statement or its implementation, you may contact us through hello@tmnorway.no. In relation to the use of your personal data for the following purposes: To provide, improve and develop our products and services To communicate with you To share your personal information with third parties if it were strictly necessary To promote security The use of your personal data to the provision of services that you requested.

Cookie Policy

Last modification: [19th June 2018]

This declaration of cookies applies to all brands, websites, products and services of TM Norway AS (hereinafter, TM Norway) and explains how we use cookies on our websites, online services and the options you have.

“Cookies” definition

Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including the data that we store in your web browser or device, the identifiers associated with your device and other software, for similar purposes. In this Cookie Statement, we refer to all these technologies as “cookies”.

Types of cookies

We use cookies to provide, protect and improve our products and services, for example, by personalizing content, offering personalized advertising, understanding user behavior and providing a more secure experience. Next, we describe the different types of cookies we use and the purposes with which they perform. Keep in mind that the specific cookies we can use vary according to the websites and specific services you use.

Essential cookies

These cookies are strictly necessary for our customers to access our websites and services, and to enable essential functions, such as graphics functionality. If you disable these cookies, we will not be able to fulfill your request.

Analytical Cookies

This type of cookies, collect information on how our customers use our website and our services, and allows us to store the choices that customers make when browsing our website. The information that these cookies collect, allows us to optimize our websites and facilitate their use, and does not personally identify it. If you disable or exclude these cookies, you may not be able to use certain features of our websites and services, and may reduce the support or information we can provide.

Technical and Personalization Cookies

These cookies collect information that we use in aggregate form to help us understand how our websites and services are used and how effective our marketing campaigns are, and help us personalize our websites. If you disable or exclude these cookies, you may not be able to use certain features of our websites and services, and may reduce the support or information we can provide.

Social cookies

These cookies are used to allow users to share pages and content on our websites and services through social networks of third parties and other websites. These cookies can also be used for advertising purposes.

Third Party Cookies

This Cookies Declaration does not apply to cookies, applications, technologies or websites that are owned by third parties or are operated by third parties, or the practices of such third parties, even if they use or access our technology to store or collect information. To understand how third parties use cookies, review their privacy policies.

Control and blocking of cookies

Your browser or device can offer settings that allow you to choose if browser cookies are configured and delete them. To learn more about these controls and exercise your cookie preferences, visit the help section of your browser or device. If you choose to decline cookies, as indicated above, you may not be able to use certain features of our websites and services.

Without Tracking

Some browsers include the ability to transmit “Do not track” signals. We do not process or respond to the “Do not track” signs. Instead, we comply with the standards described in our Privacy Policy and this Cookie Statement.

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